Let’s meet TOMS
Since 2006 TOMS has been pioneering a new way of retailing merchandise - founder Blake Mycoskie developed the unique ‘buy a pair, give a pair’ business model after seeing for himself the hardships Argentinian children face. Their lack of footwear inspired him to create a company that gives back to people in need around the world, providing men, women and children with the shoes they need to live life safely.
What you need to know about TOMS
Can I go to a TOMS store?
You sure can! Whether you’re taking back an order or just wanting to try things on for size, visiting a TOMS store is a great idea - find out first where your nearest store is by using the online Store Locator. Just enter your location to get started.
How do I know what size to order from TOMS?
Make sure your feet are in for a treat when you buy your next TOMS by first checking out the online size guide where you’ll be able to find out what size you should order.
How do I activate my TOMS promo code?
Keep reading to get yourself a juicy discount - browse the website for all these gorgeous shoes and once you’ve added your faves to your cart online head on out to checkout… Now just keep a lookout for the promo code field and enter in your code - now click apply!
Will I have to pay a lot for delivery on my TOMS order?
Well, guess what? If you spend over $59 on your order with TOMS then you’ll be able to get your items delivered completely free of charge! For orders below this amount you’ll be able to find out the shipping fee during checkout.
Where is my TOMS order?
If you’re waiting for your order to arrive, why not make the time go faster by tracking your order online with TOMS? Check back in your email inbox for the shipping confirmation email you received and you’ll find your tracking number - now just enter this into the order tracker on the TOMS website!
I don’t think I want to keep my order from TOMS - can I return it?
Yes you can! Hopefully you’re satisfied with your order, but if not then all you have to do is return it to TOMS within 30 days of purchase if you’d like a full refund.
Stay Updated with TOMS
Call TOMS: +1-800-975-8667
Email TOMS: via the contact form.
Write to TOMS:
5404 Jandy Place
Los Angeles, CA 90066