Let’s Meet Peapod
Peapod is a Chicago-based online grocery delivery service. Its mission is to make your life easier and save you time by offering fresh, quality products at competitive prices. Every Peapod driver is trained to give friendly and reliable service, with careful handling and expert knowledge on all the Peapod products. Peapod.com is easy and simple shopping experience and provides all your weekly grocery needs, as well as a few special surprises. Packed with loads of food inspiration and tools to get you eating better and feeling happier, Peapod.com is the number one destination for every curious foodie.
What you need to know about Peapod
What are Peapod’s delivery service fees?
Delivery fees vary depending on the value of your order, as below:
$100.00 and up = $7.95 shipping
$75.00 to $100.00 = $8.95 shipping
$60.00 to $75.00 = $9.95 shipping
The minimum order value is $60.00.
How do you use a Peapod coupons?
It’s really easy to apply a Peapod discount code to your order. After you’ve signed in or made an account, add all your groceries to the shopping cart. When you’ve added everything you need, click on the cart icon at the top right of the Peapod homepage and select the ‘Go to Checkout’ button. Here, locate the ‘Promotional Code’ field (near the order summary) and enter your offer code into the box. Be sure to hit the ‘Apply’ button to redeem.
If I am not satisfied with a Peapod item, can I return it for a refund?
Yes, you may. If you’re dissatisfied with a product within your order, call the Peapod customer care department on 800-573-2763 within 7 days of delivery, or until the expiration date (whichever is earlier) for a refund.
Does Peapod deliver alcohol?
Yes, they do. You must be over 21 years of age to order and accept delivery. Peapod drivers will check the ID of all customers receiving alcoholic beverages and will remove these products from an order if a valid ID is not presented.
Do I need to be home to accept a Peapod delivery?
In some cases, no. Select the Unattended Delivery Service (where available) and your Peapod Delivery Driver will leave your order in temperature-controlled bins in a secure disclosed location in your home.
Speak with Peapod
Call Peapod on 800-573-2763
Lines are open:
Mon to Fri - 6:00am - 10:00pm CT
Sat and Sun - 6:00am - 10:00pm CT
To email Peapod, select the ‘Help’ link from the menu on the homepage, then go to ‘Contact Us’ and ‘Contact By Email’.
Write to Peapod:
300 South Riverside Plaza
Chicago, IL
