Let’s Meet Nordstrom
Nordstrom has been delivering beautifully affordable fashions, accessories, and homewares for more than 100 years. It isn’t just a fashion store, however - it’s a company determined to help customers connect to clothes in order to discover and express inner confidence. From a small Seattle shop to a leading fashion retailer with 379 stores across the US and Canada, every collection is designed with an incredible eye for the next ‘big thing’. Shop freely with free shipping and returns, and enjoy experimenting with a new image before you make your debut.
What you need to know about Nordstrom
I’m not sure what size will fit me - does Nordstrom have a size guide?
Yes. Click on your item of choice to go to its product page, then select the ‘Size Guide’ link below the size selector. A pop-up dialog will appear with a conversion chart and measuring guide.
How do you use a Nordstrom promo code?
It’s really easy. After you’ve added all your favorite Nordstrom items to the shopping bag, click on the ‘Go to Checkout’ button. If you haven’t already, sign in or make an account, then follow the on-screen instructions. Once you reach the ‘payment’ stage, locate the field marked ‘Enter Promo Code’ and enter your discount code into the box. Hit the ‘Apply’ button to redeem.
How much will my Nordstrom purchase cost to ship?
Standard shipping is free on all Norstrom purchases and will arrive in 3-6 business days. Need your items faster? Two-day, next-day and Saturday shipping options are also available for an additional fee. For more information, see the Shipping Policy.
If my Nordstrom purchase is the wrong size, can I exchange or return it for a refund?
Absolutely. There are no time limits on exchanges or returns, however, you will need proof of receipt. Each return will be viewed and handled on a case-by-case basis. To make a claim, contact Nordstrom by email or phone.
Can I try on Nordstrom apparel instore?
Of course. Simply reach out to a Norstrom sales consultant who will be more than happy to assist you with your purchase. Not sure where your nearest Nordstrom is? Use the Store Locator to find your nearest branch - just enter your zip code, address or city and hit the ‘search’ button.
Does Nordstrom offer gift cards?
Yes, it does. You can purchase a gift card online and send it via email or mail. Shipping is free and you can even personalize your gift card with a message.
Speak with Nordstrom
Call Nordstrom on 1.888.282.6060
Email or Live Chat Nordstrom: via the contact page.
Write to Nordstrom:
1600 Seventh Avenue, Suite 2600
Seattle, WA 98101