Let’s meet Neiman Marcus
After a bit of retail therapy? Look no further. Neiman Marcus stocks only the best premium brands, with a curated collection of designer clothing, homewares, gifts and accessories. Treat yourself to luxurious linens for the bedroom, stylish picks for your wardrobe and to-die-for gifts to spoil the ones you love. Buying the best doesn’t have to mean paying full price - we’ve got all the inside info to help you shop and save with Neiman Marcus.
What you need to know about Neiman Marcus
How do I redeem my Neiman Marcus promo code?
Select the offer you’d like to use, and follow the link through to the Neiman Marcus website - if there’s a code, copy it or keep it handy. Shop the range as usual. When you’re ready to check out, hit the ‘checkout’ button on the top right hand side of the page. Here, you can review your items. On the right hand side of the screen, there’s a box labelled ‘enter a promo code’ - enter your code here, and hit ‘apply’. If it’s a deal without a code, you’ll see the discount applied to your subtotal automatically - just review the purchase price before payment.
How much does shipping cost with Neiman Marcus?
This depends on what shipping method you choose! Buy online and opt to pick up in-store for free - this is a great option if you need your items ASAP, as they will be available on the same day if you order before 4pm. Standard shipping to your home address is also free, and take 3-5 working days. Second business day shipping costs $15, and same day shipping costs $20.
If I’ve changed my mind about a product, what’s the Neiman Marcus returns policy?
There’s a 30 day returns period on Neiman Marcus orders - just send the items back for a refund. Eligible items can be returned for free if they are sent back within 15 days of purchase; otherwise there’s a $9.95 returns fee - you’ll be able to see if your items are eligible for free returns on the individual product page. If you made your purchase in-store, you can return items in person, or mail them back to the store they were purchased from. Just follow the instructions online to begin your return.
Can I buy a Neiman Marcus gift card online?
Yes, you can! Choose from a traditional gift card to be mailed to the recipient, or a virtual gift card, to be delivered by email. Both options can be loaded with the value of your choice.
Does Neiman Marcus apparel run true to size?
As Neiman Marcus stocks a whole range of different brands, there may be some inconsistencies in sizing - different designers tend to have slightly different fits. There’s a size guide online with helpful directions to help you choose the right size for you, as well as conversion charts for international sizing.
Stay Updated with Neiman Marcus
Call Neiman Marcus on 1.888.888.4757 or email Neiman Marcus using the online contact form. You can also live chat with the team online - just hit the ‘live chat’ button on the home page. Download the Neiman Marcus app for help on the go!