Let’s meet Namecheap
Namecheap takes the hassle out of registering, hosting, and managing websites. With an easy, affordable service, excellent customer support and great privacy and security, it’s a great option for anyone wanting to start a new site - or manage their existing site better. We’ve consolidated the usual questions and answers to help make the transition to Namecheap even easier!
What you need to know about Namecheap
How do I redeem my Namecheap promo code?
Select the offer you want to use and follow the link through to Namecheap.com. Copy the applicable code. On the website, select the service or plan you want to buy and follow the steps through to the checkout. On the final page before payment, you can enter your code on the right hand side of the screen - just locate the ‘promo code’ box and paste your code here.
How do I renew my domain with Namecheap?
Sign into your account and select ‘domain list’ on the left sidebar. Click ‘manage’ to open your options - you’ll need to locate the ‘status and validity’ section. Click ‘add years’ to renew your domain and proceed to checkout.
What’s the Namecheap refund policy?
You can request a refund for products and services that you don’t use - you’ll just need to cancel your plan first to do so. Just get in touch with the team by submitting a ticket to request a refund.
How do I redirect a URL for a domain with Namecheap?
Redirects are a great option to keep your site traffic when creating a new website. If you just want to redirect a URL, log in to your account and select ‘manage’. Locate the ‘redirect domain’ section - here, you’ll have the option to add redirects. There’s detailed instructions online to help you with more advanced redirects.
Where can I get up to date information about Namecheap updates and maintenance?
Check out the status updates section online.
Stay Updated with Namecheap
Head to the Namecheap support center to live chat, leave feedback or submit a ticket to Namecheap.