What you need to know about Microsoft Store
How do I use my Microsoft Store coupon?
Select the deal you want to use and copy any applicable code. Follow the link through to the Microsoft Store. Browse the range as usual, and don’t forget to add any accessories you need! Review your items and follow your link through to the payment page - you’ll need to sign in to your Microsoft account to do so. Enter your code in the box provided and apply to redeem before payment.
What’s the Microsoft Store shipping policy?
Standard shipping takes between 4-7 working days to arrive - and it’s completely free!need your order in a hurry? For $4.99 you can opt for express shipping, which takes 3-4 working days.
What’s the refund policy on Microsoft Store purchases?
If you’ve made a hardware purchase, you can return the product for a refund - just be aware that the returns policies differ depending on the product in question. Sign into your Microsoft account and review your order history for details on the return policy and product for the item you want to send back.
How can I track my Microsoft Store order?
Just log into your account and go to Order History - your order will be labeled as in progress, pending, completed or shipped, and you’ll be able to track an order that’s on its way to you.
What payment options are available to buy from the Microsoft Store?
Microsoft accept all major debit and credit cards, or you can pay for your order using Paypal. Microsoft also offer some staggered payment options - just choose which you'd like to go for on the payment page at checkout.
Stay Updated with Microsoft Store
Call Microsoft Store: 1 800 642 7676
Email Microsoft Store: Find help online.