Let’s meet Lufthansa
Lufthansa is one of Europe’s largest airlines, offering great value flights to suit any budget. Whether you’re touching down in Paris or getting ready to explore the Australian outback, Lufthansa has you covered - book flights, rental cars and hotels all through the easy to use website. Ready to turn those daydreams into a plane ticket? We’ve figured out everything you need to know before you hop on board!
What you need to know about Lufthansa
How do I redeem my Lufthansa promo code?
Select the deal you’d like to redeem and copy the code provided, if there is one. Follow the link through to the Lufthansa website and select the details for your trip of choice! Follow the links to enter your passenger details. On the payment page, enter your code in the box provided and hit ‘apply’ to activate.
What is the baggage allowance for Lufthansa flights?
For economy and premium economy, you’re allowed one carry on bag weighing up to 8kg - for business and first class, you can bring two 8kg bags. You’ll also get one checked in bag included in your economy flight ticket of up to 23kg, two 23kg bags on your premium economy ticket, two 32kg bags on your business class ticket and 3 32kg bags on your first class ticket.
I’ve had a change of plans, what’s the Lufthansa cancellation policy?
You can amend or cancel Lufthansa flight bookings as long as the fare terms and conditions permit it - cancellation charges may apply. Check the Lufthansa cancellation FAQs for a rundown!
Can I take my pet with me on my Lufthansa flight?
Lufthansa are a pet-friendly airline! You can take your small dog or cat on board the passenger cabin, while larger pets (and all other species) will be transported in the hold. If you’ve got a service animal, they’ll be able to fly alongside you as well. There are strict regulations surrounding animal transport, so check out the traveling with animals section of the Lufthansa website for further details.
Will Lufthansa cater to my special needs requirements?
If you’ve got mobility issues, Lufthansa will do their best to cater to your needs - the friendly team can help you with getting on and off the aircraft, and wheelchairs and walking frames can be transported in the cabin or the hold free of charge. Just make sure you get in touch with Lufthansa at least 48 hours before your flight to ensure you get the support you require.
Stay Updated with Lufthansa
Call Lufthansa: 1 (800) 645-3880
Email Lufthansa: Get in touch via the feedback form on the Lufthansa help and contact page.