Let's meet JoS A Bank
Famous throughout the US for their discounted suits, JoS A Bank sell every type of male formal attire and smart-casual clothing, including shoes and accessories. They’ve been doing this for over a century and consequently know what they’re doing, with Joseph Bank starting out as a cloth cutter in the family business aged just eleven years old. The company made its own suits until as recently as 1998, when they decided to concentrate on their retail businesses - a wise decision given how successful their stores have become.
What you need to know about Jos A Bank
What shipping options do JoS A Bank offer?
Quick Delivery brings your order to you within two business days after processing. You’ll need to request Express delivery which costs $16.
For one business day delivery after processing, please request Rush delivery for $24. These shipping fees include handling and processing costs.
In addition to shipping timelines, orders take 1-2 business days to process. Further details can be found on the Shipping and Handling page.
Can I return items to JoS A Bank?
If you are not completely satisfied, you may return your purchase within 90 days from the original date of purchase. All returns must be accompanied by the original receipt and any refunds will be made in the original form of payment.
You can return by mail using a prepaid return label. To do this, sign in to your online account to start the returns process. Then affix the return label to your box and drop your package off at any FedEx location.
Alternatively you can pay the return postage yourself. Please include the packing slip and indicate the reasons for return. Insure the package and send it to:
Jos. A. Bank Returns Department
Door 77 West
10485 West Bellfort
Houston, TX 77031
You can also make a return at a Jos. A. Bank Store if you wish. In store returns require customer name, address and phone number.
Can Jos A Bank monogram my dress shirts?
All dress shirts may be monogrammed in 5mm block letters on the breast pocket or the left cuff for $10.00. Choose from navy (NY), white (WH), ivory (IV), black (BK) or burgundy (BU) thread. Specify your choice of thread color, location, and print your initials as indicated on the order form.
Are there any online reviews I can read for JoS A Bank?
Sitejabber have reviews you can read that will give you a good idea of what to expect when shopping at JoS A Bank.
How do I make savings using the Jos A Bank coupon?
Simply insert the code into the clearly-marked box provided and your discount will be automatically calculated by the time you reach the checkout stage.
Stay updated with JoS A Bank
Use JoS A Bank’s contact form or live chat. Lines are open Monday to Friday from 8:00am to 10:00pm CST, Saturdays from 8:00am to 10:00pm CST and Sundays from 10:00 am to 8:00pm CST.
Call JoS A Bank on 1-800-999-7472. Lines are open Monday to Friday from 8:00am to 11:00pm CST, Saturdays from 9:00am to 8:00pm CST and Sundays from 10:00 am to 8:00pm CST.
Write to JoS A Bank at:
Jos. A. Bank Clothiers, Inc.
6380 Rogerdale Rd
Houston, Texas 77072
P.O. Box 1000
Attn: Online Customer Relations