Let’s meet Johnston & Murphy
The business started out life in 1850 in Newark, New Jersey. European immigrant William J Dudley was a master craftsman, fully trained in the English tradition. He made durable work shoes for men, women and children and enjoyed consistently increased demand for a quarter century. When Dudley passed away, business partners James Johnston and William Murphy took over, and the name was retained even when the business was sold on again - synonymous as it was with exceptionally high quality shoes.
What you need to know about Johnston & Murphy
What shipping options are offered with Johnston & Murphy?
Standard (ground-shipped) orders are delivered within 4 to 7 days, and cost $8.95 for orders of up to $100. Orders for more than $100 are ground-shipped for free.
FedEx 2 Day shipping costs $20.95 for orders over $100, and $22.95 otherwise.
Next Day Air shipping costs $30.95 for orders over $100, and $32.95 otherwise.
To receive an express order, it must be placed prior to 1:00 PM CST Monday through Thursday. Orders placed after 1:00 PM CST will not be processed until the next business day. Orders placed before 1:00 PM CST on Friday will be delivered on Monday or Tuesday depending on delivery method. Orders received after 1:00 PM CST on Friday, as well as orders placed over the weekend, will not be processed until Monday.
Can I return products to Johnston & Murphy?
Johnston & Murphy products are backed by a 160-year tradition of excellence, but if for any reason you are unhappy with your purchase, simply complete the return/exchange form enclosed with your order and ship it back using the prepaid label in the package you received - or visit a Johnston & Murphy retail store.
Unworn merchandise or any merchandise with a manufacturing defect can be returned within 90 days of the sale date. Returns must be accompanied by a receipt. Refunds will be made based on the original method of payment. A refund check may be issued for cash payments. Refunds will include the price of the product and any taxes charged. Initial shipping costs will not be reimbursed. Items sent to our warehouse will not be returned.
Returns should be mailed to:
Johnston & Murphy Return Goods Department
1501 Winchester Highway
Fayetteville, TN 37334
Returns will be processed within 7-10 business days of receipt of package.
How can I find out what’s happening with my Johnston and Murphy order?
Use the order tracker and you’ll be able to see instantly where your order is.
Are there any online reviews I can read for Johnston & Murphy?
The Adult Man have produced an in-depth review for Johnston & Murphy, which should give you a good idea of what to expect.
How do I use the Johnston and Murphy coupon to make savings?
All you need to do is input the code into the clearly-marked box in your shopping cart and your discount will be automatically applied.
Stay updated with Johnston & Murphy
Email Johnston & Murphy at JohnstonMurphy@JohnstonMurphy.com
Alternatively use their contact form to get in touch.
Call Johnston & Murphy on (800) 424-2854.
