Let’s Meet JCPenney
There’s good reason that JCPenney is a name familiar to almost every American. When you have over 100 years in the business, you must be doing something right, and so many people recognize and trust the retailer. Over the years, they’ve always focused on customer service, quality products and a comprehensive range. In doing so, they’ve demonstrated a real understanding of their customers, servicing so many areas of the country in the process.
What you need to know about JCPenney
What do I need to claim my JCPenney coupons?
When you start your shopping experience on Today.com, click on the deal you’d like to use. Then a new tab or window will open, where the discount may already be applied, so just shop away.
If the deal relies on using a code, then you’ll have to put that code in the appropriate area on the checkout page.
What can I expect when it comes to shipping my JCPenney order?
If you live within the 48 contiguous United States, the shipping costs will be adjusted according to the value of your order and the speed which you need it to arrive. Standard shipping is free on orders above $99 and should take around 3-5 business days, but you can pay for express shipping to arrive in as soon as one business day! If not, you could always opt to pick up from a store.
Most items can be delivered to Hawaii and Alaska and items under 70 lbs and/or 108 inches can be sent to the American Virgin Islands and Pacific Territories. For these locations, you won’t be able to opt for faster delivery but you can still expect free shipping on orders valued over $99 or delivered directly to a store.
What is the JCPenney returns policy like?
It varies fairly widely depending on which merchandise you’ve bought. For that reason, it’s worth reading the Return Policy for yourself. However, the overarching rule is that each item must be returned in original condition.
How can I locate my nearest JCPenney store?
If you don’t already know where your nearest JCPenney is, your best bet is to use the Find A Store tool on their website. You’ll be able to get directions, contact details and trading hours so you can get where you need to go.
Can you tell me what other customers have said about this JCPenney product?
You’ll see that many products in the JCPenney range have been given honest, unbiased reviews by actual customers. If you notice a red star rating, just below each product image as you scroll through the online store, that means the product has been rated. You’ll see how many customers have rated it in the number to the right of the stars.
To read each review in full detail, along with the ability to ask and respond to questions about the product, scroll down the product page.
Speak with JCPenney
Call JCPenney: 1-800-322-1189
Email JCPenney: support@jcp.com
Live chat with JCPenney online.
