Let’s meet Hotels.com
Whether you’re looking to get hitched, spoil the kids or plan the bachelor party of the year, Hotels.com can hook you up with the right accommodation for the job. Part of the EXPEDIA GROUP of travel companies and offering hundreds of thousands of properties around the the world, you can expect excellent prices, diverse options, and awesome amenities, every time you book.
Don’t forget to download the Hotels.com app for your travels, so you can manage your reservations and search for bargains, at any time and in any place. If there’s one travel buddy you take along for the ride, make it Hotels.com.
What you need to know about Hotels.com
How do I use my Hotels.com coupon?
Choose your Hotels.com offer, copy the coupon code if one is provided and follow the link to the Hotels.com website. Browse for the location and accommodation of your choice and when you’re ready to check out, hit the ‘Let’s Book’ button to navigate to the payment page.
Select the ‘Apply a coupon code’ tab to the right-hand side of the screen and paste your code into the box provided in order to redeem your discount. All that’s left to do is complete the checkout process and get excited about your trip!
My plans have changed! How can I amend my Hotels.com booking?
Each hotel’s cancellation policy has different rules - please check the details before you book. If it is possible to amend your booking, you can do so by signing into your Hotels.com account, selecting the ‘Manage your bookings’ tab and clicking on the booking you would like to change. If you made a reservation without creating an account, enter your details into the ‘Find your bookings’ form and select ‘Change booking’ beside the reservation you need to amend.
How do I redeem my free Hotels.com Rewards night?
It couldn’t be easier to enjoy a free night, courtesy of Hotels.com. When you are eligible to redeem your reward, sign into your account and search for accommodation using the Hotels.com Rewards filter. When you’ve chosen a property, hit the ‘Pay now’ button, select ‘Your reservation summary’ and click ‘Redeem Hotels.com Rewards’ to redeem your free night.
Does Hotels.com charge for cancellations?
This will depend on the cancellation policy for your specific booking - you can find this outlined in your confirmation email. Some of the best rates may come along with a policy that incurs a fee for cancellation. However, there are also many accommodation providers that permit cancellations within specific timeframes.
If you do need to cancel, simply sign into your Hotels.com account, select ‘Manage your bookings’, followed by the booking you would like to cancel and click ‘Cancel room’. If you did not create an account at the time of booking, you can use the ‘Find your bookings’ form to locate your reservation.
How do I write a Hotels.com review?
Give the Hotels.com community a few useful tips by leaving a review of your accommodation experience. After your stay, Hotels.com will send you an email with a link to the review page. However, if you miss this, you can write a Hotels.com review by signing into your account, selecting ‘Manage your bookings’ and selecting the hotel you would like to review under the ‘Completed’ tab. Hit the ‘Write a review’ button and enter your thoughts into the box.
Stay Updated with Hotels.com
Call Hotels.com: (800) 807-7576
Email Hotels.com: Get in touch using the Hotels.com live chat facility on the ‘contact us’ page
