Let’s meet Gap
Gap, Gap Inc, The Gap, GAP: It doesn’t matter which version of their name you use, everyone knows who you’re talking about. Perhaps the best-known clothing retailer in the world, Gap have prospered thanks to a spirited, inclusive approach that’s reflected in their clothes as well as in their stores. No-one’s done a better job of exporting American optimism in quite the same way, and millions of regular shoppers in the US and worldwide head straight for Gap before even thinking of shopping anywhere else.
What you need to know about Gap
What shipping options do Gap offer?
You can choose from Everyday Free, Standard, Expedited and Next Day shipping. These come with 5 to 7 day, 3 to 5 day, 2 to 3 day and 1 day delivery times respectively.
Everyday free shipping has a $50 minimum spend threshold, whilst the other options cost $7, $17 and $22 respectively.
Shipping charges and expected delivery dates are displayed in your shopping bag at the time of your order. This information also appears in your order confirmation email.
Gap package and ship your order as soon as they get credit card authorization and verification. Based on their warehouse location and your shipping address, they determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, United Delivery Services (UDS), LaserShip, and OnTrac.
Can I return items to Gap?
If you wish to make a return for any reason then you have 45 days to do so . Returns and exchanges are free when you use the prepaid return shipping label or when you return in store.
To return by mail, create a prepaid UPS or USPS label by using the interactive returns process.
Pack your return securely, in the original package if possible, and include your completed invoice. Affix your shipping label to the package, making sure no other tracking labels are showing. When your package is ready, do one of the following:
For the U.S. Postal Service, give it to your mail deliverer, drop it off at your nearest post office, or schedule a free at-home pick-up.
For UPS, drop it off at your nearest UPS location.
To return in-store, find a store location near you, then bring the item and your invoice to the store. Tell a sales associate that you want to return the item, and make sure you let them know if it’s a gift return.
How can I track my order with Gap?
Use the order tracker to find out exactly what’s happening to your delivery.
How do I use the gap coupons to make savings when shopping?
All you need to do is input the code into the clearly-marked box in your shopping card and you’ll automatically see the discount when you reach the checkout stage.
Are there any online reviews I can read about Gap?
You’ll find plenty of reviews on Influenster that will give you an idea of what to expect when shopping at Gap.
Stay updated with Gap
Email Gap on a variety of topics using their contact form.
Call Gap on 800-GAPSTYLE (800-427-7895). Lines are open 7:00am to 1:00pm 7 days a week.
Write to Gap at:
Gap Customer Service
6007 Green Pointe Drive
Groveport, OH 43125