Let’s meet GameStop
GameStop began life in 1984, when the PC home video games market was gaining serious traction. They started selling games for the wildly popular Atari 2600, logically progressing to the Nintendo Entertainment System before taking the company public after just seven years’ trading. They now stock an encyclopaedic collection of games for the current and last generation X-Box, Playstation and Nintendo systems along with PC titles and large quantities of hardware and accessories.
What you need to know about GameStop
What shipping options are available at GameStop?
Value Shipping takes 4 to 7 business days after processing/release date.
Edge shipping takes 2 to 4 business days after processing/release date.
Express shipping takes 1 to 2 business days after processing/release date.
Day One Shipping arrives on release day.
Rates are subject to change, and additional charges may apply depending upon shipping method, location, and item. Gamestop only process, ship, and deliver orders Monday through Friday.
Shipping times displayed are for standard orders shipping to the lower 48 United States.
Can I return items to GameStop?
You can return products purchased online by mail or at a nearby GameStop store. A receipt is required for all returns and exchanges.
Any products returned to GameStop.com by mail must be in the original packaging and include any manuals, cables, and accessories in sellable condition.
You can also return products purchased on GameStop.com at any GameStop location. Be sure to bring your receipt and any original packaging and cables.
Most new products can be returned unopened within 30 days of purchase for a full refund. If you return an order that was placed with a promotional code, discount, or offer, you'll be refunded for the amount you paid after the discount was applied.
How do I check my order status at GameStop?
Tracking your order is easy: Go to Order History / "Orders & Returns". If you placed your online order in a GameStop store, visit the Guest / In-store Orders to find your order.
Then sign in to your account. If you ordered in-store, enter your email address & confirmation number. You'll be able to see your order details and shipping information. After your order ships, GameStop will email you with your tracking information.
Do GameStop sell gift cards?
Gamestop offer both digital and physical gift cards. You can use gift cards, trade credit, or PowerUp Rewards cards to purchase games and more online or in U.S. stores at ThinkGeek and GameStop. Gift cards never expire, so you can use them right away or save them for the next big thing.
Can Gamestop keep me in the loop with pre-order release dates?
GameStop work with publishers to ensure that the most accurate possible release dates appear on their site. Occasionally, publishers run into delays during the production of a game, and the release date changes. Sometimes dates move forward; more often they move back, and they often change more than once.
If a game is scheduled for release far in the future, the vendor may not even give retails a date. In those cases, GameStop rely on the collective wisdom of their buying staff to estimate a date based on their knowledge of the industry and the vendor's history.
Stay updated with GameStop
Call GameStop on 1-800-883-8895. Lines are open until 4:00am.
