Let’s meet FTD
FTD are by far and away the world’s leading flower and gift delivery service. That’s mainly because they’ve been doing it since 1910, and consequently know exactly what they’re doing. Their iconic Mercury Man logo now appears in more than 35,000 florists in over 125 countries, and they’ve established partner deals over the years with Shari’s Berries, Personal Creations, Gifts.com, ProPlants and more. Thanks to these successful relationships and over 100 years of hard work, FTD are now a byword for reliability.
What you need to know about FTD
What shipping options do FTD offer?
FTD can deliver flowers, plants, and specialty gifts to almost 100% of the United States. Unfortunately, they cannot guarantee delivery at a specific time of day. Substitution may be necessary to ensure your gift is delivered on the day you requested. Taxes are based on prevailing rates in the delivery area.
In most areas of the United States , orders placed as late as 2:00pm in the recipient's time zone can be delivered that day (earlier times may apply to some areas and during holidays). Saturday and Sunday deliveries are available in some areas for orders placed by 1:00pm in the recipient's time zone.
A service fee is applied to orders delivered by an FTD florist, however the actual service fees charged may vary. For example, same day deliveries, weekend and holiday service fees may be higher.
For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the floral arrangement for the recipient to retrieve when they return or attempt delivery the next day. During major holidays, deliveries may be made as late as 9:00pm.
For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day. During holidays, deliveries may be made as late as 5pm.
All pricing, fees and order total will be disclosed on the Billing and Review step of the checkout process, above the "Place Your Order" button.
Full shipping details can be found on the FTD website.
How do I know what’s happening with my FTD order?
Use the order tracking service and you’ll be able to see at a glance where your order is.
Do FTD offer corporate products?
Yes. In addition to deliveries for individuals and families FTD will send flowers, plants and gifts to businesses Obviously the requirements for these types of orders tend to be very different and FTD’s Partnership and Corporate Services brand is perfectly-equipped to cope.
How do I use the FTD promo code to obtain a discount?
Input the code into the box provided in your shopping cart and the discount will be automatically-applied.
Are there any online reviews for FTD that I can read?
TopTenReviews have plenty of reports that will give you an idea of what to expect when you use FTD.
Stay updated with FTD
Call FTD on 1-800-SEND-FTD (1-800-736-3383). Lines are open 24/7.
Email FTD.
