Let’s meet Forever 21
It’s rare to find a fast fashion chain that hasn’t succumbed to the temptation of flotation, but Forever 21 are free from the restrictions of having to keep any shareholders happy. This extra breathing space infuses their entire collection, stores and website with a liberating feel that most other fashion retailers lack. It also lets them diversify in ways that other clothing stores generally don’t, with homeware items now available including lighting, storage bags, phone covers and even underwater cameras.
What you need to know about Forever 21
What shipping options do Forever 21 offer?
Orders with a minimum purchase of $50 or more incur zero shipping costs. Standard ground shipping in the 48 continental states takes from 2 to 10 business days and costs $5.95
Express shipping takes 1 to 4 business days and coats $12.95.
Next day shipping takes 1 to 2 business days, with next business day delivery on orders placed before 11am PST. For orders up to $74.99 the cost is $24.95; for orders of $75.00 or more the cost is $18.95.
Forever21.com ships to all 50 United States, the U.S. territories, P.O. Boxes and APO/FPO addresses. U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
Full terms and conditions can be found on the shipping page.
Can I return goods to Forever 21?
Online purchases are valid for exchange, credit, or refund within 30 days from the shipping date. Your packing slip provides a postmark date that specifies the last day you have to return your merchandise by mail or to one of Forever 21’s stores.
All returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the Packing Slip and customs documents (if applicable).
Food items, sale merchandise, cosmetics, underwear, select lingerie and swimwear, earrings and body piercings, clearance items, and gift cards / e-gift cards are all final sale items and cannot be returned or exchanged, unless required by law.
Non-Forever 21 Branded items and "Online Exclusive" items purchased online cannot be returned in-stores.
To make a return, follow the instructions given for online or store returns, as appropriate.
Do Forever 21 sell gift cards?
Yes. You can buy both electronic and physical gift cards. Visit the Forever 21 website for further details.
Are there any reviews I can read for Forever 21?
Trustpilot has plenty of reviews that should help you.
How do I use the forever 21 coupon code to obtain a discount?
Simply type the code into the marked box in your shopping cart and the discount will automatically be applied.
Stay updated with Forever 21
Call Forever 21 on 1-888-494-3837. Lines are open Monday to Friday from 5:00am to 6:00pm (PST); Saturdays from 7:00am to 5:00pm (PST) and Sundays from 8:00am to 5:00pm (PST).
Chat with Forever 21. Chat is available Monday to Friday from 7:00am to 8:00pm (PST); Saturdays from 7:00am to 5:00pm (PST) and Sundays from 8:00am to 5:00pm (PST).
Email Forever 21.