Let’s meet Foot Locker
Foot Locker is a legacy of the FW Woolworth organisation - however its highly branded sportswear and contemporary retail store design gives it a far livelier flavor. The stores and website are very much a 21st Century environment, and the group has steadily risen up the Fortune 500 rankings since 2011. With over 60 brands on offer they’re at the very cutting edge of sports shoe retailing, and look to be unassailable for the foreseeable future.
What you need to know about Foot Locker
What are Foot Locker’s shipping options?
Shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout.
Based on the level of service requested and proximity to the Foot Locker Distribution Center, they may use an alternate method to ship your order. On orders shipped faster than 5-6 Business Days, they will guarantee delivery or reimburse you the additional shipping costs if the order does not arrive in the stated time frame. Weather delays, mechanical delays or other factors beyond Foot Locker’s control may impact delivery times and are non-refundable.
For optimal delivery service, please include both your PO Box number and a physical street address for the shipping address. Orders with only a PO Box in the shipping address can only be sent via USPS and may take up to 12 business days for delivery. If you do not have a physical street address, please contact our Customer Service Department for assistance.
Rush orders placed on a business day (Monday-Friday) prior to 1 P.M. Central Time will ship the same day, subject to complete verification. Rush orders placed after 1 P.M. Central Time will ship the following business day, subject to complete verification. Rush orders processed on the weekend will ship on the next business day.
For prices on all types of order please refer to the full shipping details.
Can I return items to Foot Locker?
Returns for online orders must take place within 45 days after the original shipment date in order to receive a credit in the original form of payment.
Returned merchandise must be unworn and in new condition with the original tags. To return an item, please include the return form located on the reverse side of the original invoice. Complete the required information and enclose the form inside your package. Use the SmartLabel (U.S. only) attached to your original invoice or send your package via standard Ground Service/USPS insured or Federal Express.
Can I read any online reviews for Foot Locker?
You’ll find plenty of reports on reviews.io that will help you decide if you’d like to shop at Foot Locker.
How do I use the footlocker coupons to make savings?
Just type the code into the box provided in your shopping cart and your discount will be automatically applied.
How can I track my order with Foot Locker?
Use the online order tracker and you’ll be told exactly what’s happening.
Stay updated with Foot Locker
Call Foot Locker on 1-800-991-6815. Lines are open 7 days a week.
Access live chat or use a contact form to get in touch.