Let’s meet Finish Line
Now with retail premises in 47 states as well as Puerto Rico, Finish Line are right at the forefront of the sports footwear retail business. They firmly believe that athletic apparel, leisurewear and fashion share a considerable amount of common ground, and have been hugely successful in integrating these sectors under one brand. They are now a wholly-owned subsidiary of the giant JD Sports enterprise, giving them access to greater buying power and shared overheads for even more value.
What you need to know about Finish Line
What shipping options do Finish Line offer?
Finish Line offer free shipping on any order containing only full-priced items where the order subtotal is more than $30.00, subject to conditions.
Alternatively you can select Flat Rate Shipping for $7 on any order containing any items marked as on sale - again, subject to conditions.
Shipping and handling fees depend on the method of delivery selected at checkout and when the order is placed during the week. Shipping and handling fees may be determined by applicable promotional shipping offers (if any).
Can I return products to Finish Line?
Items purchased at a Finish Line store can be returned at any store within 45 days of the original purchase.Items purchased online at finishline.com can be returned in any Finish Line store or by mail within 45 days of the original purchase.
Returned items may be exchanged when returned in store. Items returned by mail may not be exchanged.
To return by mail, click the “Return By Mail” button below to use the self-service return portal. Keep your order number and billing zip code ready. Then select the item you would like to return, print your return shipping label and ship the item with the return label. Once received, your return will be processed.
To return to store, take your original packing slip and original form of payment. (NB authorization numbers are not required for return to a store). Finish Line will then issue a refund to your original form of payment.
Are there any online reviews for Finish Line I can read?
Yelp has plenty of Finish Line reviews that will give you an idea of what to expect when shopping there.
How do I use the Finish Line coupon to get a discount at Finish Line?
Simply input the code into the box provided in your shopping cart and your discount will be automatically applied.
My Finish Line order is showing as delivered but I haven’t received it. What’s going on?
If your order tracking details shows that your package was delivered, but you can't find it within 1-2 days of expected delivery, firstly ensure your shipping address is correct. Then check for a notice of attempted delivery. Then search the area of your delivery location for your package, like your mailbox or wherever else you receive mail. Check with neighbors to see if someone else received or accepted the package, and if you still don’t have your goods please wait an additional 1-2 days as some packages may be reported as delivered up to 36 hours prior to arrival.
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Email Finish Line using their contact form.
Call Finish Line on 1-888.777-3949. Lines are open from Monday to Friday from 8:00am to Midnight ET; 8:00am to 10pm ET on Saturdays and 10:00am to 8:00pm ET on Sundays.