Let’s meet Fanatics
Fanatics Inc began life in 1995 when brothers Alan and Mitch Trager opened Football Fanatics, a store in the Orange Park Mall. Selling merchandise for Jacksonville Jaguars and local collegiate teams, they grew rapidly and quickly opened a second store had in the Avenues Mall. Like many resilient retailers, the Tragers were quick to develop an online presence for their business, but sensibly opted to use a multi-channel sales strategy as sports team gear is often bought in stadiums and other venues.
What you need to know about Fanatics
What shipping options do Fanatics offer?
Standard delivery takes from 3 to 7 business days to most US states; deliveries to AK, HI, US Territories and PO Boxes take 7 to 14 business days, and APO/FPO deliveries take up to 4 weeks. Prices vary with weight and exact location.
Faster Delivery is available to 48 Continental US and takes 1,2 or 3 business days depending on the option selected.
Each item that is purchased requires a specific warehouse processing time before your order can be shipped. The processing time is different for each item and can be located on the item's description page. Transit time begins once the order has completed this processing time and has been taken off-site. Delivery expectation also varies based on the shipping method you choose at checkout.
Depending on the items you purchase and the address these items are being shipped to, different shipping methods will be available at the final step of checkout. Each shipping method has its own restrictions and charges that will be applied to your order. All shipping methods for the United States are trackable to the destination address.
Can I return items to Fanatics?
If your order was shipped within the United States, you can initiate a return at any time by visiting the Returns Center. Log in with the email address that you used to place the order as well as the order number containing the items you wish to return. If you do not have your order number, please select the box marked "I don't remember my Order ID".
Returns must be in original condition, unworn/unused with original tags and labels. Your return items will be inspected upon arrival before your refund is processed.
It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.
How can I find out what’s happening to my Fanatics order?
Use the online order tracker and you’ll get fully up-to-date information on your order’s status.
How do I use the Fanatics Coupon to obtain a discount?
Simply input the code into the clearly-marked box in your shopping cart an the discount will automatically reduce the amount you pay.
Are there any online reviews for Fanatics that I can look at?
You’ll find reviews for Fanatics on FeeFo.
Stay updated with Fanatics
Access live chat or visit the Fanatics Twitter page.
Fan Services can be reached toll free on 1-855-438-0679, 24 hours a day, 7 days a week.
