Let’s Meet Canon
Whether you need to shoot, record, view, project or print something, a Canon product will do it to the highest standard. Leading innovation in all forms of imaging and optical technologies, the company is well known for giving everyday people, from all walks of life, access to powerful equipment that just does more than the rest. A canon product allows you to “See Impossible” whether you are printing happy snaps from a holiday or pursuing your profession.
What you need to know about Canon
Where do I type my Canon coupon?
On the cart page, below all the lovely Canon items you’ve decided to purchase, there is a text box where you can enter your code. It’s over on the right hand side of the page above the cart total. Don’t forget to hit the ‘Apply’ or your discount won’t come into effect!
If you weren’t given a code, the discount will apply automatically.
How long will my Canon order take to ship?
Canon ships anywhere within the United States. They do not ship to APO, FPO or P.O. box addresses, nor to Guam, Puerto Rico, or the U.S. Virgin Islands.
If you place your order before 12.30pm ET, your order will generally be processed the same day. After that, Standard shipping takes around three to seven business days to arrive, Expedited shipping should arrive by the second business day, and Express should arrive by the next business day.
Does Canon allow returns on their orders?
Canon does accept returns for defective or unopened merchandise purchased directly through their online store but there are conditions.
For starters, everything that came with the purchase, including manuals, cables, and accessories, must be returned. A copy of the invoice and/or packing slip must also be included to ensure the return is accepted.
To start the process, call the Canon Online Store toll-free at 1-800-385-2155, from 8:00am - Midnight ET, Monday through Friday, excluding holidays. They will issue you an RMA number, which must be obtained within 14 calendar days of receiving the order. The item must then be returned to Canon within 14 calendar days of the RMA number being issued.
Shipping and handling fees from your original order will not be refunded.
Other than their website, where can I buy Canon products?
Find all the bricks-and-mortar stores in the country that sell and service Canon products by using the ‘Where to Buy Finder’ tool on their website. Rather than start with your ZIP code, you have to search by the model you’re after, as the Canon range of products is so wide that different stores stock and provide specialized service for different items.
Does the Canon website have product reviews from customers?
Yes, you’ll find honest, unbiased and uncensored reviews from real-life Canon customers directly on each product’s web page. You’ll notice a ‘Reviews’ tab once you scroll down the page to where the item description and specifications are.
Reviews are based on a star rating out of five, and customers can submit photos along with more detailed text reviews.
Speak with Canon
Call Canon: 1-800-385-2155
Email Canon online.
Live chat with Canon online.
