Let’s Meet Birchbox
Birchbox was born in New York out of a concept that many expected to fail. A monthly subscription of beauty product samples? It seemed crazy to some, but for the rest of us, it’s exactly what we need. No more wasting time scouring for better beauty product reviews. No more wasting money buying things you hate after the first try. Birchbox gives you exposure to a curated selection of brilliant products, then allows you to buy only those products you love!
What you need to know about Birchbox
How do you use a Birchbox promo code?
There’s a promo field where you’ll have to enter your code at checkout. You can double check it has worked by looking above your total. If you don’t see the ‘Discount’ line, you probably didn’t hit ‘Apply’!
Some deals are applied automatically once you click them on the Today.com website.
If I order from Birchbox, what can I expect with shipping?
For subscriptions, your order arrives every month via ground shipping. When you order a full-sized product that you’ve sampled in your subscription, you can expect free shipping for it.
A full-sized order should dispatch within 48 hours. Standard shipping (free on orders over $50) should take around five to ten business days. UPS Ground shipping takes one to five business days. UPS 2nd Day Air should arrive in two business days, while UPS Next Day Air (free on orders over $150) should take just one.
Not all shipping options are available for all delivery addresses, so check their policy for more.
Are returns allowed on Birchbox orders?
You can make returns within 90 days of the product purchase date. Get in touch with Birchbox, noting the Order Number and exactly which item (or items) you’d like to return. They will send you a prepaid label to print.
You’ll receive a refund on the items but the original shipping and handling fee is non-refundable. Birchboxes (monthly subscription) and gift subscriptions/cards can not be returned or refunded.
Can I cancel my Birchbox subscription at any time?
If you’re on a monthly billing subscription, you’ll simply have to log in to your account and cancel your subscription before you are billed for the current month’s shipment.
If you’ve paid up front for a longer subscription, you can get in contact and cancel your subscription within the first month. Otherwise, you can opt out of auto-renewal at any time.
Does Birchbox have a physical store I can visit?
Not yet! Birchbox is online only for the moment. If you’re after a different experience to using the website, we recommend the Birchbox app for both iOS and Android, available for free on their website.
These Birchbox products look great but can I read reviews for all of them?
Many products have been reviewed extensively. You can see exactly how many reviews and the overall rating of a product as you scroll through the range on Birchbox. Once you click through to a product’s page, you can scroll down and read them all in detail. You can even filter them according to things like skin type and age!
For reviews on the subscription service, see here.
Stay Updated with Birchbox
Schedule a call with Birchbox online.
Email Birchbox online.
Write to Birchbox:
28 E 28th Street
New York, NY 10016