Let’s meet Autodesk
Autodesk started life in 1982, initially producing the AutoCAD software that millions of us have heard of whether we’ve worked in design or otherwise. This era-defining software led the field for decades, and enabled them to develop and expand their product range to encompass a larger market. Non-corporate designers were offered the much-loved Sketchbook, whilst educational versions of their core industrial titles were made available at no additional cost through the Autodesk Education Community.
What you need to know about Autodesk
Can I return an order from Autodesk?
If you placed your order directly with Autodesk, you can claim a full refund for a monthly subscription if you return it within 15 days of the initial purchase or renewal. For a refund on maintenance plans and quarterly, annual, or multi-year subscriptions, you must initiate the return within 30 days of purchase or renewal.
To request a refund, visit www.autodesk.com/returns. Select your preferred contact option and provide your order information and your refund will be processed.
Return policies for purchases and renewal charges from third-party sellers such as retailers or authorized Autodesk Reseller can vary by seller. Please contact your seller directly for information about return policies.
Autodesk generally take 5 to 7 business days to approve and process refunds. They then issue a credit to the card you used when purchasing, refunding the full cost of your order including taxes and other fees.
Can I cancel my Autodesk order before delivery?
Orders placed online with Autodesk are processed immediately and cannot, therefore, be canceled. Please follow the instructions for returning an order instead.
How do I use the Autodesk promotion code to obtain a discount?
Just type the code into the box indicated in your shopping cart and the discount will be automatically applied.
Will my hardware be of a high enough specification to run Autodesk products?
You can check system requirements here, and also find out which systems and graphics hardware Autodesk recommends to optimally run their products and suites.
What methods can I use to pay for my Autodesk products?
You can choose from credit, debit, or check cards from Visa, MasterCard, Eurocard, Discover, American Express, and JCB. Alternatively you can use PayPal.
Stay updated with Autodesk
Call Autodesk on 1-855-301-9562.
Use Twitter with @AutodeskHelp.
Contact the Autodesk support team.