Let’s meet Athleta
Athleta began life in 1998, when Gap sought to realize the potential of an increasingly active, confident and intrepid female sector. Aware that women were becoming progressively more concerned about the ethics employed in the clothing industry, they made a point of utilizing female input into every stage of the design and manufacture process, as well as leading the way with sustainable business practices that countless other retailers are also now trying to emulate.
What you need to know about Athleta
What shipping options are there at Athleta?
Everyday free shipping takes from 5 to 7 business days. The minimum spend to qualify is $50.
Standard shipping takes 3 to 5 business days and costs $7.
Expedited shipping takes 2 to 3 business days and costs $17.
Next day shipping takes 1 business day and costs $22.
Further details on shipping can be found on Athleta's website.
Shipping charges and expected delivery dates are displayed in your shopping bag at the time of your order. This information also appears in your order confirmation email.
Athleta package and ship your order as soon as they get credit card authorization and verification. Based on their warehouse location and your shipping address, they determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx, United Delivery Services (UDS), LaserShip, and OnTrac.
Can I return goods to Athleta?
Items can be returned within 45 days of purchase by mail or to a store. To receive a refund for items returned by mail, items must be received within 45 days of ordering. Please allow 5-7 days for return mail.
Refunds require proof of purchase: the shipping confirmation email sent to you or the original credit card used for the purchase.
Visit their website for a full description of return policy at Athleta.
How do I use the Athleta coupon to obtain a discount?
Input the code into the clearly-marked box in your shopping cart and the correct price will automatically appear at the checkout page.
Where can I read reviews of Athleta online?
Trustpilot have plenty of reviews that will give you a good idea of what to expect when shopping at Athleta.
Do Athleta offer gift cards?
Athleta offer both traditional and electronic gift cards. Traditional cards take from 1 to 9 days to reach the recipient’s address (in the US); virtual cards can be used within just a few hours.
You can increase the value of traditional cards once purchased if you wish: Simply take the card to any store associate and tell them the amount you want to add. You can pay for the additional value with cash or a credit or debit card.
Adding value cannot be done online, but you can buy additional gift cards and Athleta ship them for free.
The value of electronic gift cards cannot be changed after purchase.
Stay updated with Athleta
Call Athleta on 877-328-4538 toll free. Lines are open from 7:00am until 1:00am EST, 7 days a week.
Write to Athleta at:
Athleta Customer Service
6007 Green Pointe Drive
Groveport, OH 43125