Let’s meet ASOS
Inspired by the world of entertainment, ASOS stands for As Seen on Screen. They like to give you the opportunity and confidence to treat the world as your own personal stage, letting you express yourself through the clothes you choose to wear - with no restrictions. This generosity of spirit extends to their business practices too, engendering sustainable relationships with suppliers that treat both humans and the environment with the respect they deserve.
What you need to know about ASOS
What shipping options are available with ASOS?
Standard shipping is free for items worth $49.99 or more; otherwise it costs just $4.99.
Express delivery is $7.99, takes 2 business days and is free when you spend over $120. Just enter the code EXPRESSUSA at checkout (only one code per order). Deliveries to Alaska, Hawaii, and APO/FPO addresses are within 20 shipping days.
Standard Click and Collect is $4.99 and is free when you spend over $49.99; Express Click and Collect is $7.99.
Can I return goods to ASOS?
You can make returns via your local UPS Ground location in over 47,000 locations. These are open 7 days a week, early until late. To make a return, print a label from the carrier website by clicking the create return link. Your return will be processed in approximately 10 working days.
Alternatively you can return through your local USPS post office in over 35,000 locations. These are open 7 days a week, early until late. To make a return, use the pre-paid label on your returns note in your parcel. Your return will be processed in approximately 10 working days
How do I use the ASOS promo code to make savings?
Input the code into the clearly-marked box in your shopping cart and your discount will be automatically applied when you reach the checkout stage.
Are there any online reviews for ASOS that I can read?
You’ll find plenty of feedback on ASOS at Influenster, which will help you to make an informed decision about shopping with them.
Do ASOS offer e-gift cards?
Yes. To give someone you care about a fabulous shopping gift simply choose a card design, top it up with an amount of your choice, drop in a message and ASOS send it straight into your chosen recipient’s inbox on the day you choose.
Will ASOS be able to access my personal details via social media?
ASOS love being able to interact with and chat to you through social media. However, they can’t control those social media platforms or how you set your profiles on them. Please check and set your privacy settings so that you understand and are comfortable with how your personal information on those platforms will be used.
Stay updated with ASOS
Email ASOS using their contact form.
Chat with ASOS.