Let’s meet Allen Edmonds
Founder Elbert W. Allen launched his shoe company in Wisconsin in 1922, using his innovative technique - and was instantly successful with the removal of the traditional metal bar under the instep meaning far greater comfort. The business survived the Great Depression, a World War, and a factory fire. Today, the same values that made the business as resilient as the shoes it made are still at its core, with all footwear handcrafted using a 212-step process and premium leathers.
What you need to know about Allen Edmonds
What is Allen Edmonds’ shipping policy?
In-stock, domestic orders above $200 qualify for free 2-day shipping (business days). Orders shipped over the weekend may take longer due to third party shipping policies.
Ground shipping is free on standard shipping on orders over $50. Taxes and other fees are excluded, and gift cards are exempt. Orders will be shipped by standard ground transportation by FedEx Ground, UPS and/or USPS Priority Mail. Standard Ground Shipping transit times are usually 1-7 days, depending on distance from Allen Edmonds’ Port Washington, Wisconsin warehouse.
Alternatively you can now ship to your favorite Allen Edmonds store. Select this and a store representative will contact you when your order is ready for pickup. You will be asked to show identification and/or the credit card used to place the order. Outlet stores are not included.
Most in-stock orders ship within 2 business days. All orders placed after 9:00 am CT will ship the following business day.
Can I return items to Allen Edmonds?
If you aren’t completely satisfied with your Allen Edmonds purchase for any reason you may make a return up to 90 days from the date of purchase as long as the item is unused and accompanied by the packing slip or original Allen Edmonds receipt. Any customized or special make up shoes are manufactured on a no cancel, no return basis.
Please note, for Factory Second returns there is a restocking fee of $25 per pair.
All orders are shipped with a packing slip that includes a return form. To return your purchase please complete all required fields, noting the reason for your return and enclose it with the item in the original packaging.
How do I use the Allen Edmonds coupon to obtain a discount?
Input the code into the box indicated in your shopping cart and the discount will be automatically applied.
Are there any reviews I can read for Allen Edmonds?
You’ll find plenty of reviews on Bespoke Unit.
What size shoes should I buy at Allen Edmonds?
Allen Edmonds believe correctly-fitted shoes are vitally important. If you are a first-time Allen Edmonds customer, they recommend a professional fitting by an Allen Edmonds associate at your nearest retail location or an authorized Allen Edmonds dealer.
Stay updated with Allen Edmonds
Call Allen Edmonds on 1-877-817-7615. Lines are open 8:00am to 7:00pm on Mondays; 8:00am to 8:00pm Tuesdays to Fridays and 10:00am to 5:00pm at weekends.
Email Allen Edmonds using their contact form.
