Let’s meet AllSaints
Founded in the mid 1990’s, AllSaints started as a wholesale menswear brand selling to aspirational-level London retailers like Harrods and Harvey Nichols. Their rapid success spawned a womenswear section and they quickly expanded worldwide, becoming particularly associated with the US music business. AllSaints sponsor the popular LA Sessions, and have collaborated with the Kings of Leon, Blonde Redhead, and the Dum Dum Girls. They also launched the Basement Sessions in 2011, featuring even more acts from both the US and UK.
What you need to know about AllSaints
What shipping options do AllSaints offer?
AllSaints use UPS for all orders, with two delivery options:
Next business day delivery service for all US orders is $24.95.
Order by 7pm (EST), 6pm (CST), 4pm (PST) for next day shipping, delivered Monday to Friday excluding weekends.
Order After 7pm (EST), 6pm (CST), 4pm (PST) on Thursday and before 7pm (EST), 6pm (CST), 4pm (PST) on Friday and you’ll receive your order on Monday.
You'll receive a tracking number once your order leaves the distribution centre for use on the UPS website. Deliveries arrive between 9am and 5pm Monday to Friday, excluding weekends.
The US standard shipping service is free for orders over $250. For orders under $250 delivery is $9.95.
You'll receive a tracking number once your order leaves the distribution center, which you cna use on the UPS website.
Deliveries arrive between 9am and 5pm Monday to Friday (excluding weekends) within 3-5 working days. Please allow 7 working days for international delivery.
Standard and next day deliveries do not require a signature as UPS may leave your parcel in a safe place.
Can I return AllSaints purchases?
To obtain a refund please bring your receipt and the item in its original condition, back within 14 days for a refund via your original form of payment or gift card. AllSaints are unable to refund online orders in stores.
Concession purchases are to be returned according to the department store’s own policy. Outlet store purchases can be returned to an outlet store for an exchange only.
Items purchased in an AllSaints store or AllSaints.com can be exchanged in any store (excluding outlets and concessions) trading in the same currency within 28 days.
Purchases made with department store concessions should be returned or exchanged in accordance with the department store’s own return and exchange policy. Purchases made in physical outlet stores can only be exchanged for a gift card or alternate style in a physical outlet store within 14 days. AllSaints are unable to refund outlet store purchases.
Please note that online orders and purchases from mainline stores cannot be returned or exchanged in concession and physical outlet stores.
Where can I read reviews of AllSaints?
Up-to-date reviews can be found on Influenster.
How do I use my AllSaints coupon to save money when shopping?
Simply input the code into the clearly-marked box in your shopping cart and your discount will automatically appear when you reach the checkout stage.
Do AllSaints offer click and collect or store transfers?
There is no click and collect option at AllSaints yet, though they are currently working towards offering this service.
Stay updated with AllSaints
Email AllSaints using their contact form.
You can also mail them directly at email@example.com.
Call AllSaints on +1 877 840 1294.
Message AllSaints on +1 844 383 0355.
Write to AllSaints at:
AllSaints USA Customer Experience