Let’s meet Agoda
Agoda is arguably the world’s best-known online travel brand, growing at an extraordinary rate since its launch as an online start-up in 2005. You can now use it to quickly book over 2 million properties in over 200 countries, with hotels, hostels, villas, apartments on offer. Agoda’s app comes in 38 different languages, and is now considered to be a vital accessory for busy people on the move.
What you need to know about Agoda
How do I use my Agoda promo code to make savings?
Input the code where indicated and your checkout price will automatically reflect the discount for you.
How do I change the dates of my booking?
Agoda lets you make alterations to your booking. Click on the self-service link in your confirmation email - or use the “Manage my Bookings” option when logged in on the website.
Where can I read reviews about Agoda?
There are reviews on Trustpilot that will give you an idea of what you can expect from Agoda.
How can I cancel my booking with Agoda?
When you search for a room rate, the associated booking conditions will appear underneath the room type description. To check further, you can also click on the "Book now" button which will direct you to the booking form. The cancellation policy/booking conditions link can be found in the middle of every page of the booking form - and it will also be re-stated in your confirmation email. If you cancel your booking via self-service, the cancellation policy will be shown again upon cancellation.
Can I obtain a refund if I cancel my booking with Agoda?
The cancellation policy will be different for each booking depending on the property you’ve selected, the period of stay, the room type, promotion, etc. When searching for the room rate, booking conditions will be right under the room type description. To check further, you can also click on the "Book now" button which will take you straight to the booking form. The cancellation policy/booking conditions link is found in the middle of every page of the booking form. It will also be stated in the confirmation email Agoda send. If you cancel your booking via self-service, the cancellation policy will be shown again upon cancellation.
Can I make special requests with Agoda?
You can make special requests on the Customer information page on the booking form, which Agoda will send directly to the property. All special requests will be subject to availability and must be confirmed by the property. If you wish to submit more requests, please check the Self Service link located in the confirmation email you will receive once your booking is complete. You can also submit requests by logging in to 'My bookings' via the website.
Stay updated with Agoda
Visit their contact page to find out how you can get in touch with Agoda.