Let’s meet Aeropostale
Aeropostale have been around since 1987 when they were launched by Macy’s in California. The name was inspired by Compagnie Generale Aeropostale, a revolutionary 1920’s airmail business that embodies the same pioneering spirit. They’ve grown to cater for all the family and also offer a dedicated children’s brand with their PS from Aeropostale stores. The business was reinvigorated thanks to new management in 2016 and has been an American mall institution for virtually all of its existence.
What you need to know about Aeropostale
What shipping options to Aeropostale offer?
Economy Ground shipping takes 3 to 7 business days. Please allow 1 to 2 business days for processing. The cost is $5.00.
Standard Ground shipping takes 3 to 5 business days. Please allow 1 to 2 business days for processing. The cost is $8.00.
Two Day shipping takes 2 business days. Orders need to be placed 1:30pm EST or your order will be processed on the next business day. Business days do not include public holidays or weekends. The cost is $13.00.
One day shipping operates as per Two Day shipping above, but is 1 day quicker and costs $25.00.
Can I return goods to Aeropostale?
You can return online purchases of unwashed, unworn, or defective merchandise within 60 days of purchase for a full refund to the original form of payment used for (including gift purchases). Credit will be issued within 30 days of receiving your returned package. Online purchases made in Canada and Online Only merchandise must be returned by mail with the original sales or gift receipt. Returns will not be accepted without an original sales or gift receipt. Items purchased online and picked up in an Aéropostale store must be exchanged or returned to a US store and must be accompanied by the original pickup receipt. All returns will reflect original discounts and promotions.
To return an item, affix the pre-paid, pre-addressed label onto your return package. No postage is necessary, but $7 will be deducted from your return credit for use of the label. Please select a "Reason for Return" code on the packing slip and include the packing slip in your return package. If you cannot send your packing slip, please include your order number, billing name, and address with the item. Then drop off your package at any UPS Store, UPS Drop Box, Office Depot, or Staples.
If you would prefer to use your own shipping method at your own expense, return the package via an insured shipping service to: Aeropostale Returns Center, 350 Omega Parkway, Shepherdsville, KY 40165. All approved returns made within 60 days of the purchase date will be issued a full refund to the original form of payment (including gift purchases) within 30 days of receiving your returned package.
Alternatively you can return to any Aeropostale store in the USA.
How do I use my Aeropostale coupons to get online discounts?
SImply input the code into the clearly-indicated box in your shopping cart and your discount will automatically be applied.
Are there any reviews I can read for Aeropostale?
You can find reviews for Aeropostale on Sitejabber.
How do I know which sizes to buy at Aeropostale?
There’s a handy size chart on their site that will help you buy clothes that fit perfectly.
Stay updated with Aeropostale
Call Aeropostale toll free 24 hours a day on 1-877-289-2376.
Email Aeropostale using their contact form.
Chat with Aeropostale from 9:00am to 10:00pm seven days a week.