Let’s meet Adidas
The Adidas story is as legendary as its products. Conceived in the 1920’s, the business was started by Adolf (‘Adi’) Dassler, who developed a rubber and canvas alternative to the existing spiked running shoes. Dassler’s shoes became the industry standard and the firm grew from strength to strength. It now manufactures sports clothing for association football, cricket, basketball, running, tennis, gymnastics and many other sports as well as functioning as an enduring fashion brand in its own right.
What you need to know about Adidas
What shipping options do Adidas offer?
Shipping is free to any specified address via FedEx. Delivery time is 3 to 5 business days, with an additional 1 to 2 business days required for processing.
How do I return goods from Adidas?
If you are not completely satisfied with your purchase for any reason, Adidas will offer you a full refund within 30 days of purchase (subject to certain restrictions).
To return products for free, the package must be sent from physically within the United States. Please note that the return label is not valid through USPS for APO/FPO returns.
If you wish to return a product by mail, please visit the online returns page and print a return label. Once your package is labelled you can take it to any UPS Drop Off Location within the applicable returns window for that product.
To make a return, log in to your account or sign in as a guest by entering your order number and shipping zip code. Then select the item you want to return along with the reason for returning them. Do include the return detail slip for the items you are returning in the box. (Please do not place multiple orders in the same box). Attach the shipping label to the box, and cover up any previous delivery addresses or barcodes on the box. Then drop your labelled return shipment at any UPS Store or UPS drop-off location.
Alternatively you may return your new and unused purchase at an Adidas retail store within the applicable returns window. You will need the original form of payment and confirmation email, or returns sticker from the shipping box, in order for the store to process your return at the full purchase price.
Are there any reviews available on Adidas for me to read?
You’ll find reviews for Adidas on Influenster, which will help you decide whether you wish to shop with them.
Where is my nearest Adidas store?
Use the Adidas Store Finder to locate your nearest branch.
If I order Adidas clothing online how will I know if I’ve bought the correct size?
Use the Sizing Chart to find out which products are right for your dimensions.
How do I use the Adidas promo code to make savings?
Simply input the code into the box indicated in your shopping cart, and your discount will automatically be applied.
Stay updated with Adidas
Call Adidas on 1-800-982-9337 if you’d like to place an order over the phone or have questions regarding your order. Lines are open from 8:00am ET to 11:00 ET, 7 days a week.
Alternatively use the chat facility.