Let’s meet ACE Fitness
ACE believe that movement is the key to feeling healthy and enjoying life to the max. Their aim is therefore to establish the highest possible standards in the fitness industry and help trainers make the most of their careers. Whether its offering internationally-recognized qualifications or ongoing access to the very latest research findings, ACE Fitness remain committed to achieving a significant reduction in preventable inactivity-related medical conditions by 2035.
What you need to know about ACE Fitness
What shipping options do ACE Fitness offer?
FedEx Priority Overnight deliveries arrive the following business day by 10:30am to most U.S. addresses; by noon, 4:30pm. or 5:00pm to remote areas and by noon, 1:30pm or 4:30pm. on Saturdays.
FedEx Priority Standard Overnight deliveries arrive the next business day by 3 p.m. to most U.S. addresses; by 4:30pm to rural areas and by 8:00pm to residences.
FedEx Ground shipments are available Monday to Friday. They arrive 1 to 5 business days within the contiguous United States, and 3 to 7 business days to Alaska and Hawaii.
FedEx Home Deliveries are made to residences within the contiguous United States in 1 to 5 business days, and 3 to 7 business days to Alaska and Hawaii.
FedEx Express Saver deliveries are made to businesses by 4:30pm, and to residences by 8pm in 3 business days.
FedEx Second Day deliveries are made to businesses by 4:30pm, and to residences by 8pm in 2 business days to most areas.
FedEx Smart Post deliveries reach every U.S. address, including P.O. boxes and military APO, FPO and DPO destinations, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and all other U.S. territories. Transit typically takes 2 to 7 business days within the contiguous U.S., based on the final destination ZIP code.
United States Postal service deliveries are made in 3 to 10 business days.
Can I make returns or exchanges with ACE Fitness?
You can return materials or products within 30 days of purchase; exchanges are not permitted and ACE does not offer partial refunds. Shipping charges are your responsibility.
If materials are returned in good condition (ie undamaged and fit for resale) within 30 days, no restocking fee will apply.
If the item(s) are not returned in good condition, a 20% restocking fee will apply, which is applied to the total full cost of the program or materials (excluding sales tax and shipping costs), regardless if paid in full or through a full or partial payment plan.
To return your product for a refund, please obtain a return authorization code from ACE by emailing support@ACEfitness.org or calling (888) 825-3636, ext. 782 between 5:00am and 6:00pm.
Can I read any reviews on ACE Fitness?
Facebook has a number of reviews for ACE, giving you a great idea of what you can expect when buying course material from them.
How do I keep my qualifications with ACE up to date?
ACE offer re-certification programs too. These will ensure that your fitness training credentials remain up to date at all times.
Are ACE-certified professionals given priority for jobs in nationally-recognized gym chains?
ACE have agreements with 24 Hour Fitness, Anytime Fitness, Town Sports International, KoKo FitClub, Crunch, Steve Nash Fitness World and Sports Club, Orangetheory Fitness and Active Wellness that can give you an advantage when applying for roles with them.
Stay updated with ACE Fitness
Call ACE Fitness on 1 (888) 825-3636. Lines are open from 5:00am to 6:00pm Monday to Friday.
Write to Ace Fitness at:
American Council on Exercise
4851 Paramount Drive
San Diego, California 92123
Chat with Ace Fitness