Let’s Meet 6pm
6pm started out as Zappos in 1999, a business founded on the prediction that online shopping would become huge. Its famously supportive, laid-back company vibe helped to foster a solid team of loyal, exceptionally helpful customer contact staff and this culture remained when Amazon took over the group in 2012. It was at this point that the 6pm name was adopted, and the business bolstered its finances even further, able to pass on even more discounts to its legions of shoppers.
What you need to know about 6pm
What shipping options are available at 6pm?
Orders of $50 (before tax) or more come with free shipping. Otherwise standard shipping (4-5 business days) is charged at $3.95
Expedited shipping is charged at $9.99 for a delivery time of two business days, or $14.99 for one business day.
What is 6pm’s returns policy?
6pm are happy to accept returns for any reason up to 30 days after your purchase. You are responsible for any return shipping fees.
All goods must be unworn and in the same condition as when they were received. Goods returned without the original security tag attached or a damaged tag may not qualify for a refund. Products must be returned in the original box and/or packaging. The original packaging contains a bar code that helps 6pm identify your items with your order, so your account can be credited successfully.
To return your order, firstly log into your account and click the order number containing the item(s) you wish to return. Then check the item(s) on the order you want to return. Then click "Return Checked Items."
You then have the option to complete a short survey, and will then need to click the red button at the bottom that says, "Continue Return Process."
The return address will appear on the final screen of the return process and also in your return confirmation email. No label is provided. Please write the address clearly on your package before taking it to the courier of your choice.
Once your return has been processed, you will receive a refund for the amount paid back via your original method of payment. It can take around two weeks for your return package to reach 6pm and be processed by the returns team. You will also be notified by email once your refund has been applied.
Can I read reviews by 6pm customers?
There are reviews of 6pm on Influenster that will give you an excellent idea of what you can expect from your shopping experience.
How do I use the 6pm promo code when shopping?
It couldn’t be simpler: Just input the code into the clearly-marked box in your shopping cart and your discount will automatically apply when you reach the checkout stage of your purchase.
How can I pay for my goods at 6pm?
6pm accept payment by Visa, MasterCard, Discover and American Express. They do not accept PayPal.
Stay Updated with 6pm
Call 6pm on 1-888-676-2660. Lines are open from 6:00am until 8:00pm PST.
Email 6pm at cs@6pm.com.
Chat with a 6pm customer service agent.
